Sky offers Free Wi-Fi hotspots in locations across the UK to Sky customers. Learn how to connect to Sky Wi-Fi to stay connected to the internet.
How to connect to Sky Wi-Fi?
- Open Settings and Turn on Wi-Fi.
- Connect to the “_The Cloud” Wi-Fi network.
- Log in with your Sky username and password.
- You will be connected to the Sky Wi-Fi.
If Sky Wi-Fi landing page doesn’t pop up
If you are not automatically redirected to the Sky Wi-Fi landing page, try one of the following methods:
- Open a browser and go to any web page such as https://service.thecloud.net and you will be redirected to the Wi-Fi landing page.
- If the above method doesn’t work, clear your browser cache and open http://8.8.8.8 or http://captive.apple.com.
- Go to Wi-Fi settings and select “_The Cloud” WiFi and click Forget This Network and Turn Auto-Join off and try again.
How fast is Sky Wi-Fi?
The internet speed may vary and is subject to bandwidth availability. The internet speed is ideal for web browsing, checking emails, and social media profiles. It may be slower during peak hours.
Is Sky Wi-Fi safe?
Most public Wi-Fi networks are unencrypted or open and potentially unsafe. It is not recommended to send or receive personal information or carry out activities such as internet banking while using an unsecured public Wi-Fi.
However, Sky Wi-Fi requires a username and password authentication to connect. All data are processed through Sky’s encrypted network thus making it safer than a regular public Wi-Fi network.
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